Privacy Policy

Shipping and Returns

How long is processing and shipping ?
~ All orders are prepared based on your selection. This process takes 2 to 3 business days. This does not include weekends or holidays.
~ All Units will be created immediately upon payment ( which is 50% of total price ) This full process takes a week.

Can I make changes to my Order ?

~ Because we strive on processing items out as soon as possible, orders cannot be altered once payment is complete .

Do you offer refunds on hair?

~ All SALES ARE FINAL!!!!
~ Once packages are dropped off at post office, we no longer have control, please contact USPS.com for further details once you receive tracking number

For questions and concern please EMAIL: hairstoryphilly@gmail.com